Support
Help for Gloss, without a maze.
Need installation help, a replacement licence, or a straight answer about whether Gloss is right for your workflow? Email us and we will get back to you quickly.
Support promise
Clear install and licensing help
Honest answers if Gloss is not the right fit
Replies aimed at real workflow problems, not canned scripts
Installation
Check your Lemon Squeezy receipt for the download link and licence key.
Run the installer for your platform. macOS installs AU and VST3 plus the Standalone app. Windows installs VST3 plus the Standalone app.
Open your DAW, rescan if needed, then insert Gloss on a track or master bus.
System requirements
macOS or Windows
AU on macOS, plus VST3 and Standalone on macOS and Windows
Apple Silicon, Intel, or a modern x64 Windows CPU. It is heavier than a simple EQ because of oversampling and ML analysis.
Licensing and refunds
Your licence is tied to your Lemon Squeezy order and works on your personal machines.
Lost your key? Check your original receipt or open Lemon Squeezy → My Orders.
Refunds are available within 30 days if Gloss does not help enough to keep.
Direct help
Email info@spectraforgeaudio.com for installation issues, licence help, bug reports, or workflow questions.
We aim to respond within 24 hours.